improving internal customer service

Top Tips for Improving Internal Customer Service

Do you want to have happy customers? Put your employees first! The more engaged your employees at work, the better they perform and provide outstanding external customer service. Rather than being in command, try offering the utmost support to your workforce. This doesn’t just apply to the middle to top-level management but to all who …

How to Make Meetings less Daunting and More Exciting

American professionals conduct approximately 11 million meetings a day and 220 million meetings per year. Employees spend 10% more time in meeting with meeting length estimated at 31 minutes on average. What does it entail? Wasteful meetings are one of the top reasons that hinder productivity at work. Make your meetings more productive, interactive, and …

How to Deal with Difficult Co-workers

How to Deal with Difficult Co-workers

Dealing with annoying co-workers takes a lot of patience. Even the most thriving and beautiful company culture has its fair share of workers who can be a nuisance. Knowing how to handle these problematic co-workers in a professional manner doesn’t just improve your skills, it also makes your working environment less daunting and more harmonious. …

Top Strategies to Tick off your To Do List

It is common for professionals to create a daily to-do list that they aim to accomplish at the end of the workday. However, not all follow through their to-do list.  A large number of professionals admit that they are unable to complete their list at the end of the day. If you are one of …

Ethical Theory and Philosophy of Democracy

Democracy is a form of government in which citizens, either directly or through representatives, create and manage policy and law in order to govern themselves. Democracy’s roots can be traced back to ancient civilization, and many nations have adopted a system of government with democratic principles. Philosophical Foundations of Democracy Democratic philosophy can be traced …

The keys to 21st-century corporate success

For most businesses and business leaders, the golden age of the 1990s seems a lifetime away. Beset by uncertainty, suspicion, fear and financial turmoil, CEOs have to adjust to a whole new world. After the scandals and uncertainty of the past year, there is an understandable impulse for businesses to keep their heads down and …

Fatness to fitness

Obesity, which causes heart disease, strokes and diabetes, has become a global epidemic, say Janet Voûte and Valentin Fuster. For many adults it is too late, but we must prevent our children from getting fat If press interest is a measure of public concern, fat has become a fundamental issue. In 2001 obesity was featured …

Transforming the corporate landscape

The corporate scandals of the past two decades have had a profound effect on the way companies do business – and on the attitudes of regulators and shareholders. Many important changes have already been made. But, it is essential that global standards on corporate governance converge in the interests of rebuilding investor confidence and ensuring …

The young can be agents of change

Teach For America asks top graduates for two years of teaching in tough schools. They become life-long advocates for social justice Educated in the public schools of El Paso, Texas, Aurora Lora experienced first-hand the dramatic disparities that exist in American schools. The daughter of a Mexican immigrant, Aurora encountered the reality that – despite …

What is consciousness?

The mind is as much a part of the physical world as the body. And we might eventually be able to read each other’s thoughts  To different people, consciousness is different things. To some it is the sense of self, of being a particular person with a unique history. To others it is the delicate …